Build your Minnesota policy manual

• All 31 policies that apply to your agency, with your details filled in, about 345 pages, with their forms
• This manual, the license and the agency: adopting the manual and keeping it current, your agency, office, designated agent, managerial official and job descriptions, the temporary license, notice of your first client, surveys, correction orders, renewal and changes of ownership, the scope of a basic license and the statement of home care services, quality management, the disaster and emergency plan, client money and property, and closing the agency
• The ten policies the license application verifies, in the order of Minn. Stat. 144A.472, subd. 1(14), so your managerial official can initial each item against a named policy: maltreatment reporting and individual abuse prevention plans, background studies, orientation, training and competency evaluation of unlicensed personnel, annual and dementia training, performance evaluations, complaints, accepting clients, the first client review at home within 30 days and reviews at least every 90 days after that, changes in condition, the home care bill of rights, infection control, reminders if you give them, and the tuberculosis program
• Service plans and contingency plans, ending services with notice and a coordinated transfer, requests to stop life-sustaining treatment and health care directives, and client records
• Supervision of staff and the person available to staff, employee records, and contracted staff if you use them
• Tables at the end of policy 1.1: the application verification table, a survey crosswalk of every written duty in the home care statutes, the MDH entrance conference index (the 28 documents MDH’s surveyors ask for at the start of a survey) and the nine core survey areas, each with the policy that answers it
• A Home Care Bill of Rights notice with the complaint statement the statute requires and the contact details of the Office of Health Facility Complaints and both ombudsman offices, as each office publishes them, with a step to get OHFC’s street address from MDH, since MDH’s notice and OHFC’s pages print only a mailing address
• Written for the basic license only: standby assistance but no hands-on help with transfers or mobility, and reminders at most, with no medication setup, medication administration or treatments. If your caregivers give no reminders, the reminders policy is replaced by a short statement that you will adopt it before you start
• Already licensed? Policy 1.1 also ends with a What to check now checklist: the 2026 changes to the statutes and the areas MDH cites most often at basic surveys, each with the policy that now answers it
• An MDH entrance conference index as its own Word and PDF file: the 28 documents in MDH’s order and words, each with the policy and pages in your PDF manual, as an aid for MDH’s surveys (MDH has not approved it)
• The statute each policy meets quoted under it, and a 101-requirement crosswalk for your files and for MDH surveys
• An editable Word file and a print-ready PDF, the moment you pay
• 12 months of updates: download again after a law change

Founding price for the first 50 Minnesota agencies, then $249. Secure payment by Stripe. One-off payment, no subscription. Minnesota's state license fees ($2,100 for the temporary basic license application, then a yearly renewal fee of $231 to $7,651 set by your home care revenue) are separate and paid to MDH.

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