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England · CQC registration · Free checklist

CQC registration checklist for a home care agency

Every step and document for registering a home care agency with CQC, in the order you need them, each linked to CQC’s guidance or the law. Answer six questions to tailor it, tick steps off and email it to yourself.

  • Rule-verified 30 September 2026
  • 27 steps, each sourced
  • Free, no account
A home care founder in an office above a high street ticking a CQC registration checklist: statement of purpose and business plan done, enhanced DBS checks next

Quick answer

To provide personal care in people’s homes in England you must register with the Care Quality Commission (CQC) before you start; doing it without registration is a criminal offence. You need an office in England, a registered manager unless you are a sole trader managing the service yourself, CQC-countersigned enhanced DBS checks, your staff recruited, and a full set of documents.

You email everything to CQC in one go. Since 1 July 2025, CQC rejects homecare applications that are not complete or accurate when they arrive, so the checklist below is worth working through before you send anything.

Tailor your checklist

Six quick questions

Your answers stay in this browser. The checklist below updates as you answer.

What will you provide?
How will the business be set up?
Where will you run the service from?
Have you found your registered manager?

Skip this if you are a sole trader managing the service yourself.

What have you already done?

Tick any that apply.

Will you recruit care workers from overseas?

Your checklist

Showing the steps for a new limited company providing personal care. Answer the questions above to tailor it.

Before you apply

  1. Health and Social Care Act 2008, s.10(1)

  2. CQC homecare registration, Before you apply

  3. 2009 Regulations, reg. 5(1)Registered manager requirements →

  4. 2014 Regulations, reg. 6(2)

  5. CQC homecare registration, Examples of personal care applications

  6. CQC, DBS checks for CQC registration

  7. GOV.UK, Check a job applicant's right to work

Your documents

  1. 2009 Regs, reg. 12 and Sch. 3What it must contain →

  2. CQC guidanceBusiness plan guide and template →

  3. CQC, What each document must includeUsing templates →

  4. Regs 9, 10, 11, 17

  5. Reg 18; Care Certificate

  6. CQC guidance

  7. CQC guidance

  8. CQC, Extra documents: home care

  9. CQC guidance

Send your application

  1. CQC, A better registration process for new homecare applications

  2. CQC homecare registration, How to apply

After you apply

  1. CQC, Register as a provider

  2. CQC homecare registration, After you apply

Once you are registered

  1. CQC, CQC fees: community social care

  2. 2009 Regulations, reg. 12(2)-(3)

Email me this checklist

We send the checklist with your answers and a link back to it. Nothing else unless you tick the box.

See our privacy notice. Reply to any email to stop them.

The CareRulebook CQC pack preview on a laptop

CareRulebook

Every document on the checklist, from one set of answers

CareRulebook’s CQC registration pack builds your statement of purpose, business plan, policies, service user guide and training plan from your answers about your agency, so they describe the same service and pass CQC’s completeness check.

  • Every document CQC asks for with a homecare application
  • Your business name, owner and dates on every document
  • Service user bands matched across every document
  • Editable Word and PDF

Frequently asked questions

What do I need to register a home care agency with CQC?

An office in England, a registered manager (unless you are a sole trader managing the service yourself), CQC-countersigned enhanced DBS checks, your staff recruited, and a full set of documents: statement of purpose, business plan and 12-month forecast, eight core policies, service user guide, staff training plan, insurance evidence, evidence of legal occupancy and the additional form for personal care providers. You email everything to CQC in one go.

Is there a fee to apply for CQC registration?

No. There is no separate application fee. Once registered, a homecare agency pays an annual fee of £239 per location plus £54.305 for each person using the service.

What happens if my CQC application is incomplete?

Since 1 July 2025 CQC rejects homecare applications that are not complete or accurate when they arrive. You can correct and resend, but it counts as a new application and loses its place in the queue.

Do I need to register if I only help with shopping or housework?

Not if you only provide housing support or social support with no personal care tasks. Once you help anyone with personal care, you must register before you start.

Is this checklist free?

Yes. It is free to use and to email to yourself. It is guidance, not legal advice, so check each step against the source it links to.

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Keep reading

Sources

  1. Health and Social Care Act 2008, section 10 · legislation.gov.uk · retrieved 30 September 2026
  2. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 · legislation.gov.uk · retrieved 30 September 2026
  3. Care Quality Commission (Registration) Regulations 2009 · legislation.gov.uk · retrieved 30 September 2026
  4. Registering a homecare agency (personal care) · Care Quality Commission · retrieved 30 September 2026
  5. A better registration process for new homecare applications · Care Quality Commission · retrieved 30 September 2026
  6. Supporting documents for new provider registration applications · Care Quality Commission · retrieved 30 September 2026
  7. CQC fees: community social care · Care Quality Commission · retrieved 30 September 2026
  8. DBS checks for CQC registration · Care Quality Commission · retrieved 30 September 2026
  9. Register as a provider · Care Quality Commission · retrieved 30 September 2026
  10. Check a job applicant's right to work · GOV.UK · retrieved 30 September 2026
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