| R.60-122 §301.A | Written policies for every section of the rule Develop written policies and procedures addressing each section of R.60-122 on client care and operations, follow them, and keep them available to staff in print or electronically at all times. |
| R.60-122 §301.A | Follow the policies; staff can reach them Comply with the policies and keep them accessible to staff, in print or electronically, at all times. |
| R.60-122 §301.B | Review at least every two years Set a review period of no more than two years for all policies; document each review and have the administrator sign it. |
| R.60-122 §103.B | Copy of R.60-122 available to caregivers Keep a copy of the licensing standards at the provider, accessible to all caregivers, and comply with local, state and federal law. |
| R.60-122 §700.A | Care given according to policy Render care effectively and safely according to the provider’s policies, and provide at least the services in the service agreement or care services plan. |
| R.60-122 §103.A | Licensed before operating or advertising Do not operate, advertise or market as an in-home care provider before DPH issues the license. |
| R.60-122 §103.C.1 | License posted Post the license in a public area of the business office or keep it readily available. |
| R.60-122 §103.C.6 | Separate lines of businessif the provider offers services other than in-home care If the provider offers other services (for example private duty nursing), keep them separate: separate marketing, caregiver records and client records. |
| R.60-122 §103.D.1 | In-state primary office, zoning permit Keep at least one in-state primary office in a commercially zoned or unzoned area, with a county or municipal zoning permit, or a letter from the county or municipality if unzoned. |
| R.60-122 §103.D.2-4 | Register additional locations firstif the provider operates from more than one office Register each additional site with DPH and get approval before operating from it. |
| R.60-122 §103.E | Name rules Use a name not the same as or similar to another licensee’s; franchises include their geographic area. |
| R.60-122 §103.F | Accurate, sworn application Submit a complete and accurate application with the oath, signed by the owners (or two corporate officers), naming the persons in control; pay outstanding fees and penalties first. |
| R.60-122 §103.G.2 | Signers report convictions Anyone who signed the application reports disqualifying convictions to DPH immediately. |
| R.60-122 §103.J-K | Renew before expiry File the renewal application with any required documentation and the $800 fee before the license expires; late filing adds $200, and 30 days late leaves the provider unlicensed. |
| R.60-122 §103.L | Amend the license before moving or renaming Apply for an amended license before a change of location, or of name or postal address ($50 each). |
| R.60-122 §103.M | New license for a change of owner or entity Apply for a new license before a change in controlling interest or legal entity. |
| R.60-122 §103.N | Variances by requestif the provider seeks an alternative to a standard Request any variance from the rule in the format DPH sets; DPH decides case by case and may revoke it. |
| R.60-122 §202.A-B | Access for unannounced inspections Allow inspections and investigations without notice; give access to all areas and records in a timely way; if staff are out, say when they will return. |
| R.60-122 §202.B; §601.A.2 | Records produced promptly Make all records readily accessible, in a timely manner, for DPH inspections and investigations. |
| R.60-122 §202.C | Plan of correction For any noncompliance, return an acceptable written plan of correction signed by the administrator by the date on the report, covering corrective action, prevention of recurrence and completion dates. |
| R.60-122 §302.A | Liability insurance or surety bond Keep liability insurance or a surety bond of at least $100,000 per occurrence and $300,000 aggregate. |
| R.60-122 §302.B | Indemnity coverage for clients Keep indemnity coverage to compensate clients for injuries and losses from services. |
| R.60-122 §302.C | Workers’ compensation Keep workers’ compensation insurance under S.C. Code 42-5-10 et seq. |
| R.60-122 §401; §102.A | Administrator Designate an administrator with authority and responsibility for all functions and activities of the provider. |
| R.60-122 §402.A; S.C. Code 44-7-2910 | Criminal background check before employment Run a criminal background check under 44-70-60(B) and 44-7-2910 before employing or contracting any caregiver. |
| S.C. Code 44-7-2910(C) | Verify 12 months’ residency; federal check if needed Have each applicant verify 12 months’ residency. SC residents: state check. Otherwise: state check before employment and a federal check started after, or the other state’s check if residency there is verified. |
| S.C. Code 44-7-2920 | Checks through SLED or a SLED/FBI-based vendor Use SLED, or a background check business using current SLED or FBI records; repeat the check after a year or more out of direct care work. |
| S.C. Code 44-7-2910(A)(2) | Agency staff checked tooif the provider uses an employment or staffing agency Use staffing agencies only if they have run a criminal record check on each worker supplied. |
| R.60-122 §405.F | Sex Offender and Nurse Aide Registry checks Confirm no adverse findings on the Sex Offender Registry or the Nurse Aide Registry before a caregiver starts (Class I). |
| R.60-122 §405.G | Disqualifying offenses Do not use a caregiver with a conviction or no-contest plea for forgery, larceny, embezzlement or false pretenses (10 years), drug offenses (10 years), abuse, neglect or exploitation of a vulnerable adult, or any violent crime (Class I). |
| R.60-122 §402.B | Pre-employment drug screen 5-panel screen (cannabis, cocaine, amphetamines, opiates, phencyclidine) no more than 30 days before the offer, reviewed by a nurse, the administrator or HR; no caregiver work until negative (Class I). |
| R.60-122 §402.B.1-5, §402.C.1-5 | Drug test documentation Keep the lab result, or for in-house tests: name, date, time and signature of the person tested and of the reviewer, kit manufacturer and model, results, and kit lot number and expiry. |
| R.60-122 §402.C; §103.F.5; S.C. Code 44-70-70 | Random drug testing policy Write policies that address random drug testing of the application signers and caregivers and describe the method chosen (minimum 5-panel). Submitted with initial and renewal applications. |
| R.60-122 §402.C | Positive random test: off caregiving A caregiver with a positive random test does no caregiving until a physician confirms a prescribed medication or a later test is negative. |
| R.60-122 §403 | Staff records Keep accurate information on all staff: current address, phone, training, all drug test results, criminal background checks and self-assessments. |
| DPH, Background Checks for Direct Caregivers | Keep DPH’s eligibility determinationif a fingerprint-based check is run through DPH For fingerprint checks run through DPH, keep DPH’s eligibility determination in the caregiver’s file. |
| R.60-122 §404 | Training for assigned duties Caregivers receive or obtain the training needed for their duties, from appropriate resources (licensed or certified persons, books, electronic media). |
| R.60-122 §404 | Signed training records Trainer and trainee sign and date all in-service training records (trainer signature optional for computer-based training). |
| R.60-122 §404.A | Basic first aid Basic first aid before client contact and at least annually (Class I). |
| R.60-122 §404.B | Condition-specific caredepending on the clients served (for example dementia) Depending on clients, training in care for their physical or mental conditions, for example Alzheimer’s disease, other dementias or cognitive disabilities. |
| R.60-122 §404.C | Confidentiality Training in confidentiality of client information and records. |
| R.60-122 §404.D | Documentation and recordkeeping Training in documentation and recordkeeping procedures. |
| R.60-122 §404.E | Ethics and relationships Training in ethics and interpersonal relationships. |
| R.60-122 §404.F | Lifting and transfersif caregivers help clients move or transfer Training in proper lifting and transfer techniques, if caregivers help with transfers. |
| R.60-122 §404.G | Infection control Training in infection control techniques. |
| R.60-122 §404.H | Preventing abuse, neglect and exploitation Training in prevention of client abuse, neglect and exploitation. |
| R.60-122 §405.A-C | Literacy and capability Caregivers can read, write and communicate effectively, complete assigned duties, and follow the care services plan with minimal supervision. |
| R.60-122 §405.E | Age 18, with ID Caregivers are at least 18, shown by government ID or other valid documentation. |
| R.60-122 §405.D | Drivers: license, insurance, driving recordif caregivers transport clients Caregivers who transport clients hold a valid license and proof of insurance; verify the official driving record and keep a copy. |
| R.60-122 §406.A-B | Health self-assessment before client contact Staff with client contact complete a self-assessment disclosing communicable diseases, reviewed and signed by a nurse, the administrator or HR before first client contact (Class I). |
| R.60-122 §406.C | Communicable disease reporting and exclusion policy Policies for caregivers to report communicable disease to the administrator, and for excluding or restricting caregivers with communicable diseases or symptoms. |
| R.60-122 §501.A | Document and review every incident Document every incident with a review, investigation, evaluation and any corrective action; keep incident records five years after the client leaves. |
| R.60-122 §501.B | Report serious incidents within 24 hours Report fractures, hospital admission or death from an incident, suspected crimes against a client by a caregiver, and suspected abuse, neglect or exploitation by a caregiver to the responsible party and to DPH’s electronic system within 24 hours or the next business day. |
| R.60-122 §501.C | Five-day investigation report Submit a separate written investigation report to DPH within 5 calendar days with the listed contents (license number, date, client age and sex, witnesses, injury and treatment, cause, internal findings, agencies notified, reporter). |
| R.60-122 §501.D | Report abuse allegations to APS or CPS Report any allegation of abuse, neglect or exploitation of clients to DSS Adult Protective Services under 43-35-25, or to Child Protective Services as appropriate. |
| S.C. Code 43-35-25(A), (C)-(D) | Caregivers are mandated reporters Caregivers who have reason to believe a vulnerable adult has been or is likely to be abused, neglected or exploited must personally report within 24 hours or the next working day (APS for home settings). |
| S.C. Code 43-35-25(F) | Policy must not get in the way of reporting Internal procedures (telling a supervisor first) may not interfere with the reporter’s own duty to report. |
| S.C. Code 43-35-25(G) | Police for emergencies and sexual assault In an emergency, serious injury or suspected sexual assault, contact law enforcement immediately as well. |
| S.C. Code 43-35-75(B) | No retaliation against reporters Do not change an employee’s status because they report or cooperate with an investigation. |
| S.C. Code 63-7-310(D)-(E) | Reporting suspected child abuseif the provider serves children or may observe children in clients’ homesRecommended practice Where children are served or seen, report suspected abuse or neglect to county DSS or law enforcement. Caregivers are not on the mandated list, so this is recommended practice beyond R.60-122 §501.D. |
| R.60-122 §502.A-B | Notify DPH before closing Give DPH written notice of intent and date; within 10 business days before closure, give records arrangements, clients needing transfer, and (permanent) refunds or (temporary) reopening date. Return the license on permanent closure; after more than a year closed, DPH decides whether to inspect before reopening. |
| R.60-122 §502.C; §700.C | Notify clients and help them move Give all clients written notice at least 10 business days before closure, notify them promptly and give them a list of licensed providers for continued care. |
| R.60-122 §602.B | Preserve records on closure Before closing, arrange for preservation of records and tell DPH in writing where they will be. |
| R.60-122 §601.A | An organized record for each client Keep an organized record per client identifying the client and the person responsible for care; paper or electronic; legible, complete, signed and dated promptly (late signatures dated). |
| R.60-122 §601.A.3 | Backup for electronic recordsif records are kept electronically If records are electronic, provide for backup and retrieval in a shutdown or power outage. |
| R.60-122 §601.B.1 | Visit notes, updated weekly Document each visit: services provided, significant changes in physical or behavioral condition, caregiver name and signature or electronic verification, and date; maintain or update weekly. |
| R.60-122 §601.B.2 | Service agreement signed before care A service agreement with the services, fee disclosure and advance notice of fee changes, refund policy and timing, and termination terms, signed and dated by the provider and client or responsible party before care. Later changes recorded and agreed. Not required for Medicaid clients. |
| R.60-122 §601.B.2 | Recording changes to the agreement Changes in services may be handled by recording in the client record the specific change and that it was discussed and agreed with the person who signed, before the change. |
| R.60-122 §601.B.3 | Care services plan Within seven business days of starting care: types of services, expected times and frequency, expected duration, goals and objectives; revise when any of these change. |
| R.60-122 §602.A | Secure record storage Provide space, supplies and equipment adequate to protect and store client records. |
| R.60-122 §602.B-C | Close records in 30 days; keep 5 years Complete the record within 30 calendar days of discharge and keep it at least five years after services end. |
| R.60-122 §700.B | Non-medical tasks only Caregivers do only non-medical tasks from the permitted list (Class I section). |
| R.60-122 §700.B.13 | Medication remindersif the provider offers medication reminders The rule lists medication reminders as the medication service. Our recommendation: the agency policy says what caregivers may and may not do, with no administering and no setting up doses (the rule does not mention setting up doses). |
| R.60-122 §700.B.8 | Shopping: receipts and written accountingif caregivers shop for clients For any shopping for a client, give the client receipts and account for the client’s money in writing. |
| R.60-122 §700.B.10 | Transportationif caregivers transport clients Transportation to appointments and shopping is a permitted service; the driver rules in 405.D apply. |
| R.60-122 §700.B.11 | Home safety hazards Caregivers may address safety hazards found in clients’ homes; the policy says how hazards are spotted, fixed or reported. |
| R.60-122 §800 | Infection control practices Maintain and implement staff practices that prevent the spread of infectious diseases, including screening, standard precautions and transmission-based precautions (Class I). |
| R.60-122 §900.A | Rights and assurances Assure clients of: the agreed services; respect for property; freedom from abuse, neglect and exploitation; respect and dignity; and confidentiality of records, including privacy and disclosure (Class I). |
| R.60-122 §900.B | Rights in writing, signed before care Give clients the rights in writing before care starts; the provider and client or responsible party sign and date it. |
| R.60-122 §1001 | Disaster plan Develop a disaster plan setting out the services, if any, provided in a disaster and how clients or responsible parties are notified if staff cannot come. |
| R.60-122 §1001 | Document disaster notifications; give clients the plan Document notification (or attempts) when services cannot be given in a disaster, and give the plan to each client or responsible party. |
| R.60-122 §1002 | Emergency call numbers for caregivers Keep readily available to caregivers: fire, police, ambulance and poison control numbers, and the staff to notify in an emergency. |
| DPH, File a Complaint (recommended practice) | Complaints procedureRecommended practice Recommended: a written complaints procedure that also tells clients they can contact DPH (online form or 1-800-922-6735). R.60-122 has no complaints section. |
| R.60-122 §405.C (recommended practice) | Supervision of caregiversRecommended practice Recommended: a supervision policy (who supervises, check-ins, visit spot checks). The rule expects caregivers to follow the plan with minimal supervision but sets no supervision schedule. |