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Maryland · Residential Service Agency license · COMAR 10.07.05

Build your Maryland policy manual

Four short steps. Your manual updates as you type. It covers the 23 policy items COMAR 10.07.05.08B lists, in the order OHCQ's application lists them, and the rest of OHCQ's RSA rules, in your agency's own words, with the rule quoted under each policy. With it comes a Section B index: the pages to enter for each item on the application. No account needed.

Your registered nurse adopts the clinical policies

Maryland puts a registered nurse in charge of client care: assessment, the plan of care, delegation, supervision and training. CareRulebook checks every rule the manual quotes against the official text (Rule-verified); the nursing judgment stays with your own RN. Before you apply, your RN reads the clinical policies (2.2, 2.5, 3.2, 3.6, 4.1 to 4.6 and 5.1), changes anything that does not fit how they will practise, and signs the adoption line at the end of each. Policy 1.2 sets out the steps.

Your agency

Step 1 of 4

Your agency

Will you have branch offices?

A branch office with the same owner tax ID, upper management, policies and service area may operate under your license (COMAR 10.07.05.02B(3), .03C(2)).

Will you be paid by Maryland Medicaid?

An RSA paid by Medicaid for personal care aide services reports its aides' classification by October 1 each year (Health-General §19-4A-11(c)). Medicaid program rules beyond the license are not covered by this manual.

Routine business hours (as on your application)The application asks for your normal business hours, and the agency must be open for inspection during all of them (COMAR 10.07.05.07A(2)). Use the same hours here as on the application.

Your answers are saved in this browser. You can change them at any time before you buy.

  • Your agency's details throughout
  • The 23 COMAR 10.07.05.08B items, in the application’s order
  • A Section B index with your page numbers
  • Free updates for 12 months

33 policies · about 310 pages · 102 rules mapped · Word and PDF

$199founding price, then $249

Get the full manual

Get your full manual

  • All 33 policies that apply to your agency, with your details filled in, about 310 pages, with their forms
  • Governance and the application: the governing authority and its yearly meeting, adopting the manual, the Section B index and waiver requests, your license and worker classification certification, changes, branches and closure, advertising, and inspections and plans of correction
  • Administration: scope of services and care coordination, admission criteria and assessment before acceptance, billing, charges and service records, quality assurance, and nursing assessment, the plan of care and delegation
  • Personnel: job descriptions and qualifications, skills assessment and demonstration, staff health and TB screening, criminal history records checks, training including dementia training, certified and uncertified caregivers, and employees, contractors and subcontracted agencies
  • Patient care: criteria for skilled services, medication, enteral and parenteral nutrition (or a waiver request), client monitoring and RN supervision, client and family training, changes in condition, the 24-hour on-call service, and discharge and transfer
  • Informed consent, environment and safety, and client rights: consent forms and waivers, supplies and equipment, infection control and biomedical waste, emergency procedures, client rights, complaints, abuse and neglect reporting, and clinical records
  • An adoption line for your registered nurse at the end of each clinical policy (2.2, 2.5, 3.2, 3.6, 4.1 to 4.6 and 5.1)
  • A Section B index, in Word and PDF: for each of the 23 items, the file name of your PDF manual and the pages of the policy that meets it, or N/A with the waiver request text if you chose one
  • The rule each policy meets quoted under it, and a 102-requirement crosswalk for your files and for inspections
  • An editable Word file and a print-ready PDF, the moment you pay
  • 12 months of updates: download again after a rule change

Founding price for the first 50 Maryland agencies, then $249. Secure payment by Stripe. One-off payment, no subscription. OHCQ's application says there is no fee to apply for the license.